It’s been over five weeks since the lockdown began and so we wanted to get in touch to let you know about what we’ve been doing behind the scenes.
As you will already be aware, we have furloughed the majority of staff which has enabled us to survive an extended lockdown and protect the jobs of our valued team. I’m happy to report that all staff and their families are safe and well too. We are all still keeping in touch regularly over a virtual coffee, the weekly zoom team quiz is great fun and everybody at Chamberlains is keen to return to work and the offices as soon as possible, so that we can pick up from where we left off and get homes sold and let as quickly as possible.
From day one of the lockdown we were able to route all of our phone lines so that calls can be answered as normal and added in a voicemail system which email’s us messages so that you can be sure we don’t miss any enquiries. We have also updated our website to give visitors the latest updates from Government when it comes to moving. Just go to our homepage to take a look.
We’ve also added functionality to our website to allow prospective customers to book virtual valuations over video call which has proved a success. We’ve been able to give homeowners advice on what DIY jobs are worth doing during lockdown and which aren’t, to ensure they can achieve the very best price and we’ve also added a few videos we have received from our vendors – these allow prospective buyers have a look around without actually visiting the property. If you would like to do a video too then just let us know and we’ll talk you through it.
With regards to the market, well, it is quiet- However we are still getting steady number of buyers registering with us, the majority of them are currently living in more built up areas, and especially London. People from those areas, certainly seem to be bringing their plans forward, and who can blame them! We believe that this level of demand will continue and will spike once the lockdown restrictions are lifted.
Whilst the lockdown is stopping us show properties, we are encouraged by the fact there is a great deal of demand. We also have to remember that we live in a beautiful part of the country which many people aspire to move to.
As always, if you have any queries or would like to discuss your property then please do get in touch. We’d love to hear from you.
We’re excited to announce that we’ve just launched a brand new service for our customers! We’ve created Chamberlains Concierge (powered by Justmovein) which aims to help customers moving home. Towards the end of a conveyancing process, you have enough to do with sorting and packing. The last thing you want to be thinking about is sorting out the council tax, phone line, or power for your property or the one you are moving too. To help, we created Chamberlains Concierge – a free service for our customers. Chamberlains Concierge allocates you a dedicated move manager who will look after you and take care of things like switching your council tax, phone lines, tv package, gas, water and electric.
